Residential Electrical Service Manager (Ref#097)
Residential Electrical Service Manager
On-Site • Columbus, Georgia • Full-Time • Reports to: Owner
Position Overview
This is a hands-on leadership role for someone who knows how to lead people and run a busy operation. An established residential electrical company near Columbus, Georgia needs an experienced manager to run the daily operations and help grow the business.
You'll lead four technician crews across several service areas — hiring, coaching, scheduling, and holding your teams accountable. You'll also stay close enough to the sales conversations to support quoting and occasional ride-alongs, even though the truck techs handle the actual quotes.
If you've spent years managing people in home services and want real ownership over how a growing operation runs, this is built for you.
Key Responsibilities
Team Leadership
- Manage and lead the technician teams — currently four crews.
- Own day-to-day people management: hiring, coaching, accountability, and scheduling.
- Build a bench of strong, reliable technicians the business can count on.
Operations
- Run scheduling and dispatch through Service Titan.
- Keep daily operations running smoothly across multiple service areas.
- Serve as the go-to point of contact when something needs a decision.
Sales Support
- Understand the sales process well enough to support quoting conversations.
- Join occasional ride-alongs alongside the sales team.
- Help techs and truck leads read the customer and handle objections — you won't own quoting, but you'll know it cold.
Qualifications
Experience
- 5–7 years of business management experience, ideally in electrical or home services.
- A solid track record managing people — close to 5–7 years, in electrical, home services, or another industry.
Technical Knowledge
- Willingness to learn the electrical trade well enough to earn your crews' respect.
- Experience with Service Titan is a plus, not a requirement.
Leadership & Communication
- Comfortable running crews day to day — hiring, coaching, and holding people accountable.
- Confident in sales conversations: quoting, objection handling, and reading a customer.
Work Environment
This is an on-site role based near Columbus, Georgia, with regular travel across the company's service areas to support crews in the field. You'll work standard business hours, with the flexibility to jump on a ride-along or handle a scheduling issue when the day calls for it.
How to Apply
Interested? We'd like to hear from you. The name of the hiring company stays confidential until we know you're a fit — but we're happy to talk through the role in detail before that.