Health Check-up Manager (Ref#009)

Hanoi, Viet Nam

Full Time

Healthcare

Experienced

POSITION OVERVIEW

The Medical Checkup Manager is responsible for the overall planning, coordination, and supervision of medical checkup services at the clinic facility. This role ensures the delivery of high-quality, timely, and patient-centered care while maintaining strict adherence to medical and regulatory standards. The Medical Checkup Manager leads a multidisciplinary team, oversees operational logistics, and ensures the accuracy and efficiency of health assessments. In addition, this position plays a strategic role in developing and expanding the medical checkup business, driving service excellence, and optimizing the patient experience. The role also includes maintaining accurate patient records, supporting safety protocols, and fostering a culture of continuous improvement.

KEY RESPONSIBILITIES

Oversee day-to-day operations of the medical checkup unit to ensure smooth and efficient workflows.
Coordinate scheduling, patient flow and resource allocation to meet service demands and timelines.
Ensure compliance with healthcare regulation, safety standards and organizational policies.
Monitor and evaluate the quality and accuracy of medical assessments and diagnostic procedures.
Ensure that all medical checkups are performed in accordance with best practices and ethical guidelines.
Lead, motivate and manage a team of healthcare professionals including doctors, nurses and support staff.
Oversee the accurate documentation and secure storage of patient records and reports.
Ensure data privacy and compliance with healthcare information regulations.

QUALIFICATIONS

Bachelor’s degree in healthcare administration, nursing, public health, or a related field (Master’s preferred)
Minimum 5-7 years of experience in healthcare operations, with at least 2 years in a managerial or supervisory role
2-3 years’ experience in customer service in a foreign medical service provider is highly desired.
Strong understanding of medical checkup procedures, healthcare regulations, and quality standards.
Excellent communication, organizational, and problem-solving abilities

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Health Check-up Manager (Ref#009)

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